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Underforum » Reservation Process

no confirmation of bus ticket Enme om Kyung Kook KIM den 08/08/2012 klokken 20:22:38

I reserved 2 places from Madrid to Alicante for 12/08 under the name of Saimon Loche.

But before comfirming our places we had a bug on the site so we could not take our reference number and any confirmation.

I saw that the places that we took were reserved, so how should i do to get the comfirmation?

 

Kind regards.


Svar til Melanie den 09/08/2012 klokken 11:10:44

Dear Kim,

 

Thank you very much for contacting with Costasur.com

 

In this case we recommend you to call directly to Movelia, the bus company which is responsable for you booking. The telephone number is 0034 913400084.

 

They will ask you for your credit card to confirm if the booking was made correctly.

 

We remain at your disposal for further questions or information.

Thanks for understanding.

 

Best regards,

Costasur.com